Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Power & Water - General Questions
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Marietta Power and Water provides electric, water, wastewater, and irrigation services. The City of Marietta provides sanitation service and the charge is billed on Marietta Power and Water's monthly statements.Power & Water - General Questions
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Our business office is open Monday-Friday, 8:00 a.m.-5:00 p.m. Our drive-through window is open until 6:00 p.m., Monday-Friday.Power & Water - General Questions
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Our office is located at 675 North Marietta Parkway, Marietta, GA 30060.Power & Water - General Questions
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Winter - Set your thermostat at 68 degrees or lower. Summer - Set your thermostat at 78 degrees or higher. Water heater - Setting should be approximately 110 degrees.Power & Water - General Questions
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Our meters are digital and very easy to read. The current meter reading is displayed on the front of the meter in plain numbers.Power & Water - General Questions
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To report an outage, call 770-794-5160. You will be asked to enter your phone number for our system to identify your location.Power & Water - General Questions
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Customers must be 65 years or older and income must not exceed $20,000.00 yearly. For qualifying customers, the 10% discount on the electric charge is extended to a full 30 days. To apply for the senior discount, go to www.mariettaga.gov/city/mpw/service/forms.Power & Water - General Questions
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If you or your family member will need special consideration during a power outage due to a health hardship or medical condition, please go to www.mariettaga.gov/city/mpw/service/forms and complete a Medical Condition Doctor's form.Power & Water - General Questions
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Power & Water - General Questions
No, Marietta Power does not offer rebates for the installation of electrical vehicle chargers.
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Power & Water - General Questions
No, Marietta Power does not have a special rate for charging electrical vehicles.
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Power & Water - General Questions
Residential
We offer rebates to our residential power customers for the purchase of some Energy Star rated appliances. In addition, residential water customers are eligible for a rebate on the purchase of some low flow toilets. Terms and conditions apply.
We do not offer rebates for insulation installation or window replacements.
Commercial
We do not offer rebates for commercial properties.