Show All Answers

1. What services does Marietta Power and Water provide?

Marietta Power and Water provides electric, water, wastewater, and irrigation services. The City of Marietta provides sanitation service and the charge is billed on Marietta Power and Water's monthly statements.

2. What are your business hours?

Our business office is open Monday-Friday, 8:00 a.m.-5:00 p.m. Our drive-through window is open until 6:00 p.m., Monday-Friday.

3. What is the physical address for Marietta Power and Water?

Our office is located at 675 North Marietta Parkway, Marietta, GA 30060.

4. What are the recommended heating and cooling temperature settings?

Winter - Set your thermostat at 68 degrees or lower.
Summer - Set your thermostat at 78 degrees or higher.
Water heater - Setting should be approximately 110 degrees.

5. How do I read my electric meter?

Our meters are digital and very easy to read. The current meter reading is displayed on the front of the meter in plain numbers.

6. How do I report an outage?

To report an outage, call 770-794-5160. You will be asked to enter your phone number for our system to identify your location.

7. What are the requirements for the senior citizen's discount?

Customers must be 65 years or older and income must not exceed $20,000.00 yearly. For qualifying customers, the 10% discount on the electric charge is extended to a full 30 days. To apply for the senior discount, go to www.mariettaga.gov/city/mpw/service/forms.

8. What happens if there is a medical condition in the home and there is a power outage?

If you or your family member will need special consideration during a power outage due to a health hardship or medical condition, please go to www.mariettaga.gov/city/mpw/service/forms and complete a Medical Condition Doctor's form.

9. Do you offer rebates for electrical vehicle chargers?

No, Marietta Power does not offer rebates for the installation of electrical vehicle chargers.

10. Do you offer a special rate for charging electric vehicles?

No, Marietta Power does not have a special rate for charging electrical vehicles. 

11. Do you offer any rebates?

Residential

We offer rebates to our residential power customers for the purchase of some Energy Star rated appliances.  In addition, residential water customers are eligible for a rebate on the purchase of some low flow toilets.  Terms and conditions apply.   

We do not offer rebates for insulation installation or window replacements.   

Commercial

We do not offer rebates for commercial properties.