What are the fees associated with reconnection of service due to non-payment?
Disconnection/notification fee: $25.00
Reconnection before 5:00 p.m.: $25.00
Additional deposit: $50.00
After hours reconnection (5:00-6:00 pm): $40.00

When service is disconnected for non-payment and payment is not received within 10 days, the account will be terminated and sent through our collections process. To re-establish an account after termination for non-payment, please contact our Billing Department by phone at 770-794-5150 or come to our office at 675 North Marietta Parkway, Marietta, GA during normal business hours (8:00 a.m. - 5:00 p.m., Monday-Friday).

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1. When will my service be disconnected if I do not make a payment?
2. What are the fees associated with reconnection of service due to non-payment?
3. Do I have to be at home for reconnection of service?
4. What is text notification?
5. What is a payment agreement and how do I apply?
6. Can I make a payment agreement after the service is disconnected for non-payment?
7. What is the latest time to pay for reconnection of service due to non-payment?